Shipping policy
Shipping Policy
Last updated: August 7, 2026
Thank you for choosing vrclink.
We ship our USB radio adapters to customers in France, the European Union, and international destinations.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please note that processing times may be extended during periods of high demand, holidays, or exceptional circumstances.
2. Shipping Rates and Delivery Estimates
Shipping costs are calculated automatically at checkout based on your delivery address, shipping method selected, and package weight.
Estimated delivery times:
France (Metropolitan France)
Shipping method: Colissimo or equivalent tracked shipping service.
Estimated delivery time: 2 to 4 business days after shipment.
European Union
Shipping method: Standard or tracked international shipping.
Estimated delivery time: 4 to 8 business days after shipment.
French Overseas Departments and Territories (including La Réunion)
Shipping method: Specialized postal services (such as Colissimo Outre-Mer).
Estimated delivery time: 5 to 12 business days after shipment.
Delivery times are estimates only and are not guaranteed. Delays may occur due to postal services, customs procedures, weather conditions, or other circumstances beyond our control.
3. Customs, Duties and Taxes
For orders shipped outside mainland France, additional customs duties, import taxes, or local fees may apply depending on the destination country.
vrclink is not responsible for any customs duties, taxes, or additional charges imposed by the destination country.
All such fees are the responsibility of the customer and must be paid by the recipient.
For shipments to French Overseas Departments and Territories, local taxes such as Octroi de Mer may apply and remain the responsibility of the recipient.
4. Tracking Information
When a tracked shipping method is selected or available, tracking information will be provided by email once your order has been shipped.
Customers are responsible for monitoring their shipment using the tracking information provided.
5. Damaged, Lost or Missing Packages
Please inspect your order upon delivery.
If your package arrives damaged, please contact us as soon as possible at:
Please include:
- your order number;
- photos showing the condition of the package and product.
We will review the situation and work with you to find an appropriate solution.
In case of a lost package, please contact us so that we can investigate with the shipping carrier.
6. Incorrect Address or Unclaimed Packages
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If a package cannot be delivered due to an incorrect address, missing information, or failure to collect the package within the carrier’s holding period, any additional shipping costs for resending the order will be the responsibility of the customer.
7. Questions
If you have any questions regarding shipping, please contact us:
Email: contact@vrclink.shop