Terms of Service

Last updated: August 7, 2026

1. Introduction

Welcome to vrclink.

These Terms of Service govern your use of our website, your purchase of our products, and your relationship with vrclink.

By accessing our website or placing an order, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our services or purchasing our products.

2. Products and Intended Use

vrclink sells USB radio adapters designed for use with compatible radio control equipment and simulation software.

Before purchasing, customers are responsible for ensuring that the product is compatible with their equipment, operating system, and intended use.

The product must be used according to the instructions, recommendations, and technical information provided by vrclink.

vrclink cannot guarantee compatibility with all radio systems, software versions, operating systems, or third-party equipment.

Non-contractual photos. As this is a custom 3D-printed product, slight variations in dimensions, surface finish, or color shades may occur depending on manufacturing batches and screen displays.

3. Orders and Purchases

By placing an order through our website, you agree to provide accurate and complete information.

Once your order has been accepted and payment has been confirmed, you will receive an order confirmation by email.

vrclink reserves the right to refuse or cancel an order in cases of:

• incorrect pricing due to technical errors;

• suspected fraudulent activity;

• product availability issues;

• other legitimate reasons.

If an order is cancelled after payment has been received, the customer will receive a full refund.

4. Prices and Payments

All prices displayed on our website are shown in the applicable currency and include or exclude taxes depending on the customer's location and applicable regulations.

Payment must be completed at the time of purchase.

We accept the payment methods available during checkout.

Payment information is processed securely through authorized payment providers.

vrclink does not store complete payment card information.

5. Shipping

Shipping times, delivery estimates, tracking information, and responsibilities related to shipping are described in our Shipping Policy.

Customers are responsible for providing accurate delivery information when placing an order.

vrclink cannot be held responsible for delays caused by carriers, customs procedures, incorrect addresses, or circumstances beyond our control.

6. Returns and Refunds

Returns, cancellations, and refunds are handled according to our Return and Refund Policy.

Customers must follow the return procedure described in that policy before sending any product back.

7. Warranty

Products sold by vrclink are covered by applicable statutory warranties, including consumer protection rights required under French and European law.

These warranties do not cover damage caused by:

• improper use;

• incorrect installation;

• modifications;

• accidents;

• use outside the intended purpose of the product.

If your product has a defect or malfunction, please contact us at:

contact@vrclink.shop

8. Product Use and Limitation of Liability

vrclink designs and tests its products to provide reliable performance when used correctly.

However, vrclink cannot be held responsible for any damage caused to equipment, hardware, software, vehicles, radios, electronic devices, or any other property resulting from:

• improper installation;

• incorrect connection;

• misuse of the product;

• modifications or repairs not authorized by vrclink;

• use outside the intended purpose;

• incompatibility with third-party equipment or software.

The customer is responsible for ensuring that the product is used correctly and with compatible equipment.

vrclink shall not be liable for indirect damages, loss of data, loss of profits, or any consequences resulting from improper use of the product.

This limitation of liability does not affect any mandatory consumer rights or applicable statutory warranties.

9. Intellectual Property

All content available on this website, including text, images, logos, graphics, product descriptions, and designs, belongs to vrclink or is used with permission.

Any reproduction, distribution, or use of this content without prior written authorization is prohibited.

10. Third-Party Services

Our website may use third-party services such as Shopify, payment providers, shipping providers, and analytics tools.

These services may have their own terms and privacy policies.

vrclink is not responsible for the practices or services provided by third parties.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

The updated version will be published on this website with the revised date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

12. Applicable Law

These Terms of Service are governed by applicable French and European laws.

Any dispute relating to the use of this website or the purchase of products shall be handled according to applicable consumer protection laws.

13. Contact

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@vrclink.shop